Conneqtion Group has achieved its Quality Management System in alignment with ISO 9001:2015
At Conneqtion, the “Q” truly stands for Quality.
Conneqtion Consulting Private Limited reaffirms its strong commitment to delivering consistent, reliable, and customer-focused outcomes through the implementation of a robust Quality Management System (QMS) aligned with ISO 9001:2015 standards. This policy reflects our organization-wide dedication to operational excellence, continual improvement, and compliance with global quality benchmarks.
What This Means for Our Customers and Partners
Our ISO 9001:2015 Quality Management System ensures that every engagement across ERP, Oracle Fusion Applications, Oracle E-Business Suite (EBS), Oracle Cloud Infrastructure (OCI), and AI-driven business solutions is governed by well-defined processes, risk-based thinking, and measurable quality objectives.
Conneqtion’s Key Quality Commitments
- Understanding customer needs and expectations and delivering reliable, secure, and timely consulting, implementation, customization, and support services.
- Establishing and reviewing measurable quality objectives aligned with our strategic direction and business goals.
- Applying a process-based approach and risk-based thinking to enhance service quality, prevent errors, and improve operational effectiveness.
- Ensuring compliance with applicable legal, regulatory, and contractual requirements.
- Developing and maintaining competent personnel through training, certification, and performance evaluation.
- Promoting a culture of quality, accountability, and continual improvement across all departments.
- Monitoring performance, customer satisfaction, and process effectiveness to drive informed decision-making.
A Culture of Continuous Improvement
This QMS Policy is communicated, understood, and implemented across all levels of the organization and is periodically reviewed to ensure its ongoing suitability, adequacy, and effectiveness. Quality is not a one-time achievement at Conneqtion, it is a continuous journey embedded into our daily operations and long-term vision.
