Revolutionizing Inventory Management using Cycle Count Application
Our Client
Our client is a prominent telecommunications provider based in Middle East, with operations spanning several key markets across the Middle East and North Africa, including Jordan, UAE, Saudi Arabia, Egypt, and Kuwait. The company delivers a comprehensive suite of services, from mobile and fixed broadband to cloud solutions, data centers, and managed services, serving both enterprise and government sectors. Their digital offerings have driven innovation in industries such as financial services, retail, healthcare, education, and public administration.
Widely regarded as a leader in the telecom industry, they have earned numerous accolades for their superior service, including an award for excellence in 2020. Their expertise and cutting-edge solutions continue to shape the digital landscape across the region.
Major Challenges
Our client encountered several significant bottlenecks within their cycle count process, which directly impacted their overall inventory management efficiency:
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Lack of Blind Cycle Count Capability: The system restricted the option for blind cycle counting, which is crucial for ensuring accuracy without prior knowledge of item quantities.
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Partial Completion Submissions: The system allowed cycle counts to be submitted even before full completion, leading to inaccurate data and incomplete reports.
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Unnecessary Serial Number Entries: Serial number entry was mandatory for serialized items, although this requirement didn’t align with the business’s needs, adding complexity to the process.
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No KPI Tracking for Cycle Count Completion: The system lacked the ability to set and track KPIs specific to cycle count completion, making it difficult to monitor performance and efficiency.
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Inflexibility in Cycle Count Frequency: There was limited flexibility when defining the cycle count frequency, preventing the business from optimizing the process based on their unique operational needs.
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Manual Addition of New Items: New items created in the ERP system had to be manually added to the cycle count process, leading to delays and potential errors.
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No Custom Approval Workflow: The system did not allow for custom approval workflows, making it challenging for the business to streamline cycle count approvals based on their organizational structure.
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Lack of In-Line Serial Scanning Validations: Serial scanning did not offer in-line validations, resulting in inefficiencies during the counting process and increasing the risk of errors.
These challenges hindered the client’s ability to maintain accurate and timely inventory records, affecting their operational efficiency and decision-making capabilities.
How Conneqtion’s Cycle Count Solution Solves Business Problems
Conneqtion developed a custom cycle count solution that addressed these issues, ensuring higher accuracy and efficiency. The solution removed the visibility of on-hand quantities during cycle counting to prevent bias.
- ➤ User doing the cycle count will not be able to see current on-hand quantity for the item while counting. This ensures that the User is not influenced by existing system quantities, leading to more accurate and unbiased counting.
- ➤ The custom solution enforces that user must record quantity for all items to allow closing the cycle, submission not allowed if partially completed.
- ➤ When a new item is created in the ERP, the item will be automatically included in the cycle count for that location. No manual action required by Business/IT.
- ➤ The quantity entry in the cycle count screen gets auto saved with each line entry. This avoids losing entered data while continuing the entry for all items.
- ➤ Our custom solution includes dashboards for monitoring the completion of cycle counts within the specified API and the ability to review past performances. This enhances transparency and boosts organizational performance.
- ➤ A dashboard to view the detailed report of all requests submitted will be available in the solution. This will allow the audit team to identify errors, theft or unrecorded transactions.
- ➤ The system allows delegation of approvers for a certain inventory which ensures smooth functioning of the cycle counting process.
- ➤ Item scanning for serialized items has in-line validation for duplicate entry, invalid serial numbers etc.
Some Unique Features of this Solution Include:
- ➤ Blind cycle count functionality for unbiased results.
- ➤ Automatic inclusion of new ERP items into the cycle count.
- ➤ Real-time save feature for each entry.
- ➤ Comprehensive dashboards for KPI tracking and error identification.
- ➤ Custom approval workflow with delegation capabilities.
- ➤ In-line validations during serial scanning for enhanced accuracy.
Product Advantages
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Improved Inventory Accuracy: Our custom solution enhanced the precision of inventory counts, reducing discrepancies and improving overall stock management.
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Reduced Manual Intervention: Automation of key tasks, such as adding new ERP items into the cycle count, minimized manual processes and saved time.
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Customizable Cycle Counting: The system offered flexibility, allowing businesses to tailor cycle count processes to their unique operational requirements.
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Real-Time Monitoring & Reporting: Provided transparency with live data, enabling better decision-making and operational oversight.
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Streamlined Operations: Automated workflows helped optimize the cycle counting process, allowing the team to focus on more strategic activities rather than manual tasks.
Key Contributors to Success
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Thorough Understanding of Business Needs: We quickly identified and addressed core business requirements, ensuring a tailored solution for the client.
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Customer-Centric Solutions: Our focus on a customer-first approach ensured that the solution met the client’s unique operational goals.
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End-to-End Implementation & Support: Conneqtion delivered seamless implementation, followed by dedicated post-go-live support, ensuring long-term success.
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Trusted Oracle Partner: As a key partner for enterprises across industries like Insurance, Manufacturing, Retail, and Financial Services, we bring unparalleled expertise.
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Team Collaboration & Core Values: Our team worked in unison, guided by our values of consistency, commitment, hard work, precision, and integrity, which drove the project’s success.
Product:
Cycle Count Application
Industry:
Telecom
Modules:
Inventory Management
Order Management (SCM)
PaaS Services Utilized:
Oracle Fusion Cloud
Oracle Visual Builder Cloud Service (VBCS)
Oracle Integration Cloud (OIC)
Oracle ATP DB
Identity Cloud Service (IDCS)
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